Ep 76: HR and Digital Transformation

For this first episode of 2017 I wanted to offer you something a bit different. Last year I was fortunate enough to deliver the opening keynote at HR Tech Fest in Johannesburg. My topic was the dual role I feel HR needs to play in the digital transformation of business. It was quite a personal presentation for me as I shared some of the lessons that I’ve learned from the 20 years of my career I have spent being digital disruptive in several different industries.

The conference organizers, The Eventful Group, made an audio recording of the presentation which I’m delighted to share with you as this week’s podcast episode.

In the presentation, you’ll hear me talk about five key lessons I’ve learnt about digital transformation:

1)    Change is Exponential
2)    There is a Revolution at Work
3)    Exceptional Talent Wins
4)    Perfect is not Best
5)    Think the Unthinkable

In case you are wondering you don’t actual need to see the slides to understand the presentation but if you want to have a look you can find them here on SlideShare

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Ep 75: Strategic In House Recruiting

It’s always great to welcome a previous guest back to the show. I’m particularly pleased this week to be able to welcome back William Uranga, Director or Technical and Corporate Recruiting at GoDaddy.

Last time he was on the show William shared the tactics GoDaddy were using to recruit in some highly competitive markets. In this week’s episode William gives us an insight into the journey his talent acquisition are on to move from being reactionary to operational and ultimately to be genuine strategic partner for their business.

In the interview we discuss:

•    How GoDaddy’s recruiting challenges have changed

•    Finding new ways of being proactive and partnering with the business

•    Making talent acquisition predictable in its delivery

•    The benefits of providing analytics to hiring managers

•    An incredibly smart way of improving the candidate experience

If you are an in house recruiting leader looking for a model for change then this interview really is a must listen.

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Ep 74: Recruiterless Recruiting?

Some of the most interesting and effective technological innovation I have seen this year has been in the area of assessment. Whilst many of the new approaches aren’t yet widespread, I think they point towards a coming fundamental shift in the way we think about this part of the recruiting process.

My guest this week is Dr Nathan Mondragon, Chief IO Psychologist at Hirevue. Hirevue have been doing some fascinating work within the science of assessment and its ability, via data and technology, to accurately predict performance.

In the interview we discuss:

• How technology and science are challenging the established norms of assessment

• The hidden data in words, inflection, pauses and facial micro expressions

• How video analytics can be combined with subsequent job performance data to develop predictive hiring models.

• Using science to understand the art of recruiting and the changing role of humans within the recruitment process

Nathan talks about the types of tangible ROI that employers in a number of different industries have gained from using this approach and he also shares his thoughts on what we can expect to happen in the future.

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Recruiting Future Podcast

Ep 73: The Reinvention Of Recruitment Marketing

2016 will be remembered for many things but in our industry one of the most notable trends has been the reinvention and resurgence of recruitment marketing. I’ve been working in recruitment marketing since 1999 so its certainly not a new thing but it has been interesting that this year has seen so much discussion and debate around it.

To help me make sense of this my guest this week is HR Pro, Recruiter and industry commentator Tim Sackett. Tim recently hosted Smashfly’s Transform recruitment marketing conference and I was delighted to have him on the podcast to talk about the latest thinking in what is a critically important area for talent acquisition.

In the interview we discuss:

•    Why Recruitment Marketing is back on the agenda and what has changed

•    Marketing spin versus authentic employee experience

•    The role of story telling

•    How technology is supporting the reinvention of the discipline

•    The advantages of corporate recruiting and marketing departments working closely together

Tim also talks us through which employers he thinks are doing this well and also shares his views on the likely impact of President Trump on recruiting and HR in 2017 and beyond.

This episode of the podcast is kindly supported by Hirevue

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Recruiting Future Podcast

Ep 72: Customers As Candidates

This week we return to the popular topic of improving the Candidate Experience. There is a lot of talk at the moment about the importance of treating candidate’s as customers but what happens when your candidates actually are your customers!

My guest this week is Ben Gledhill, Talent Acquisition manager at retailer Sofology. Sofology is going through a digital transformation process at the moment to fulfill its aim of being an omnichannel retailer. They have been looking hard at their candidate experience and Ben offers some great practical insights into their learning and the improvements they have made.

In the interview we discuss:

•    How a negative candidate experience can affect Sofology’s business

•    Building an emotional link with candidates

•    How to achieve total visibility on the candidate experience

•    Mandatory hiring manager interview training

•    The vital importance of a mobile optimized ATS

•    Using NPS ratings for candidate experience measurement

•    The value of explaining the recruitment process up front on the corporate career site

Ben also talks about what’s next for talent acquisition at Sofology and gives us his view on emerging recruitment technologies.

This episode of the podcast is kindly supported by HireVue

Subscribe to this podcast in iTunes

Recruiting Future Podcast